Technical Issues
- My webcast / on-demand video doesn't seem to load, or all I see is a black box
- When I click "Watch Now," I get a screen saying my program has not started, even though it has
- When I launch a webcast I get a message saying, "The video you are trying to watch is currently unavailable."
- I can't navigate the webcast using the slider control
- I can't hear any sound
- My screen is blank
- Why do I hear an echo?
- How do I change my screen resolution?
- My computer won't allow me to install Adobe Reader. What do I do?
- The webcast pauses frequently while I view it. What do I do?
- I can't view the webcast at the designated time. Can I view it later?
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The video was working but now has gone black
This can occur when the video window has been moved around the screen or when opening documents over the video window. Click on the Video Window and press F5 to refresh it. The page will reload and the video should now work again.
Please wait ...