Technical Issues
- My webcast / on-demand video doesn't seem to load, or all I see is a black box
- When I click "Watch Now," I get a screen saying my program has not started, even though it has
- When I launch a webcast I get a message saying, "The video you are trying to watch is currently unavailable."
- I can't navigate the webcast using the slider control
- I can't hear any sound
- My screen is blank
- Why do I hear an echo?
- The video was working but now has gone black
- My computer won't allow me to install Adobe Reader. What do I do?
- The webcast pauses frequently while I view it. What do I do?
- I can't view the webcast at the designated time. Can I view it later?
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How do I change my screen resolution?
To change the screen resolution of your computer, right click in an empty portion of the Desktop and select Properties. Depending upon your monitor, you may be able to increase and decrease the screen resolution on the Settings tab.
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