Technical Issues
- My webcast / on-demand video doesn't seem to load, or all I see is a black box
- When I click "Watch Now," I get a screen saying my program has not started, even though it has
- When I launch a webcast I get a message saying, "The video you are trying to watch is currently unavailable."
- I can't navigate the webcast using the slider control
- My screen is blank
- Why do I hear an echo?
- The video was working but now has gone black
- How do I change my screen resolution?
- My computer won't allow me to install Adobe Reader. What do I do?
- The webcast pauses frequently while I view it. What do I do?
- I can't view the webcast at the designated time. Can I view it later?
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I can't hear any sound
First, check the volume control on your PC and make sure it is not set to mute. If you have headphones or external speakers, make sure they are plugged in.
Please wait ...