General
What computer requirements are necessary to meet to view a webcast / on-demand education video?
You must have an Internet connection available. We recommend a DSL or faster connection for the best viewing experience. Dialup and Satellite connections may work but are not recommended.
Select videos may include materials from the event. To access these materials you will need to have a current version of Adobe Reader installed on your computer.
The following hardware and software is recommended to receive webcast / on-demand video:
The following hardware and software is recommended to receive webcast / on-demand video:
PC
|
Component |
Required |
Recommended |
|
Operating system |
Windows 7, Windows 8 |
Microsoft Windows 8+ |
|
Internet browser |
Microsoft Internet Explorer 10+, Firefox 36+, Chrome, Safari 6.2+ and Opera 2014 |
|
|
Adobe Acrobat |
Adobe Reader 11 |
|
|
Processor |
A 2.33 gigahertz (GHz) processor or faster, such as an Intel Pentium III or Advanced Micro Devices (AMD) processor. |
An Intel core Pentium or Advanced Micro Devices (AMD) multicore processor |
|
Modem |
Active broadband connection (DSL or Cable) |
|
|
Monitor |
SVGA (1024 x 768) resolution or larger |
|
|
|
|
|
MAC
|
Component |
Required |
Recommended |
|
Operating system |
Mac OS 10.9 |
Mac OS 10.9 or greater |
|
Internet browser |
Firefox 36+, Chrome, Safari 6.2+, Opera 2014 |
|
|
Media player |
Adobe Flash Player 9+ |
|
|
Processor |
IntelCore Duo 1.33 GHz or faster processor |
|
|
Modem |
Active broadband connection (DSL or Cable). |
|
By following the above guidelines, we are confident you will be able to view videos on your computer. If you purchase a video and find that it does not function properly, call Customer Service to request a one-time refund.
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