What computer requirements are necessary to meet to view a webcast / on-demand education video?


You must have an Internet connection available. We recommend a DSL or faster connection for the best viewing experience. Dialup and Satellite connections may work but are not recommended.
Select videos may include materials from the event. To access these materials you will need to have a current version of Adobe Reader installed on your computer.
The following hardware and software is recommended to receive webcast / on-demand video:

 

The following hardware and software is recommended to receive webcast / on-demand video:

PC

Component

Required

Recommended

Operating system

Windows 7, Windows 8

Microsoft Windows 8+

Internet browser

Microsoft Internet Explorer 10+, Firefox 36+, Chrome, Safari 6.2+ and Opera 2014

Adobe Acrobat

Adobe Reader 11

Latest version of Adobe Reader

Processor

A 2.33 gigahertz (GHz) processor or faster, such as an Intel Pentium III or Advanced Micro Devices (AMD) processor.

An Intel core Pentium or Advanced Micro Devices (AMD) multicore processor

Modem

Active broadband connection (DSL or Cable)
Satellite connections may work but are not supported.

 

Monitor

SVGA (1024 x 768) resolution or larger

 

 

 

MAC

Component

Required

Recommended

Operating system

Mac OS 10.9

Mac OS 10.9 or greater

Internet browser

Firefox 36+, Chrome, Safari 6.2+, Opera 2014

Media player

Adobe Flash Player 9+

Processor

IntelCore Duo 1.33 GHz or faster processor

Modem

Active broadband connection (DSL or Cable).
Satellite connections may work but are not supported.


By following the above guidelines, we are confident you will be able to view videos on your computer. If you purchase a video and find that it does not function properly, call Customer Service to request a one-time refund.

 


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